Combrook · Mill Street
A missed appointment costs us $53.
That is why we ask for a $20 deposit. It does not pay for itself: the sum below puts break-even at $33.13, and we charge less on purpose, because we would rather absorb it than turn people away.
What one no-show costs
$53.00
What we ask for
$20.00
Late cancels we refill
40%
What we do
Six things, priced in full
The price is the price. The deposit is a part of it, not an extra, and it comes off what you pay on the day.
Cut and finish
A consultation, a cut, and a finish you can repeat at home.
60 minutes
$65
Colour, half head
Foils through the top and sides, toned and finished.
150 minutes
$120
Balayage
Hand-painted, grown out on purpose, toned to your own depth.
210 minutes
$180
Restyle
A long consultation first. We will say no if the hair will not hold it.
90 minutes
$85
Dry cut
For curls and for anyone who wants to see it fall as it is cut.
45 minutes
$48
Treatment and finish
A bond treatment under heat, then a blow-dry. No cut.
50 minutes
$55
The deposit
What the $20 actually pays for
A chair sits empty for the length of your appointment whether you are in it or not. The rent, the light and the stylist are all paid either way. What we do not spend is the colour, the foils and the shampoo, and that is why the loss is $53 rather than the $65 on the menu.
The deposit comes off your bill. Move the appointment with a day’s notice and it moves with you. Tell us the same day and we keep it, because by then the chair cannot be refilled.
Where the $65 goes
Menu price
$65.00
Colour, foils, shampoo
−$12.00
What an empty chair costs
$53.00
At $20 we are about $688 a month down on the deposit policy alone, against a break-even of $33.13. We think that is the right trade. The calculator below will show you where your own crossover sits.
Run it on your own salon
The whole sum, including the part against us
Our numbers are in it. Change any of them and watch what happens, particularly the deterrence rate, which is the figure that makes a deposit a bad idea if you set it too high.
Membership
Worth it at two visits a month, not at one
At two visits a month
Membership
Per visit
What you pay
$139.00
$130.00
What we keep after consumables
$115.00
$106.00
At one visit a month membership costs you more than paying as you go, and we will say so at the desk. The crossover is the second visit. Change the pace in the calculator above and the sign flips on both sides of the table, which is the honest way round.
Book a chair
Tell us what you want doing and roughly when. We will come back with a time and take the deposit then, not before.
Start a booking